GDPR Policy

 

This GDPR policy applies to the Interlivra(Hereinafter referred to as "We") online store. It explains how we handle relevant data in a careful and transparent manner while you use our online services, and outlines the reasonable rights you may exercise regarding data handling.

1. When This Policy Applies

This policy applies to data handling activities throughout your use of our website and services, including visiting our website, browsing product information, placing orders, completing payment, and communicating with us through online channels. All services are provided exclusively online, and no offline or in person services are offered.

2. Our General Approach To Data Handling

We follow principles of necessity and clarity and handle data only within the scope required to support normal service operation, including:

• Keeping purposes clear and directly related to service delivery.
• Limiting processing to information relevant to providing services.
• Maintaining clear handling processes that are understandable and traceable.
• Applying reasonable retention periods and avoiding unnecessary long term storage.

3. Common Uses Of Data

During service provision, relevant data may be used for the following purposes:

• Supporting order creation, confirmation, and subsequent processing steps.
• Communicating with you when needed for service related matters.
• Improving website structure, page layout, and overall user experience.
• Responding to inquiries and providing customer support.

We do not use data for purposes unrelated to those listed above.

4. Data Retention And Protection

We implement reasonable management procedures and technical measures to help prevent unauthorized access, disclosure, or misuse of data during storage and use. Data is retained only for the period necessary to achieve the stated service purposes and is handled appropriately when it is no longer needed.

5. Rights You May Exercise

Where applicable, you may submit requests regarding data related to you, including:

• Requesting confirmation of whether we hold data related to you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of data where conditions are met.
• Raising reasonable concerns regarding specific data handling activities.

To exercise these rights, please contact us using the details provided at the end of this policy.

6. Limited Data Sharing For Service Purposes

Where necessary to support order processing or website operation, we may provide limited data to partners that assist in delivering related services. Such sharing is limited to what is required to achieve service purposes and is not used for unrelated activities.

7. Updates To This Policy

We may update this GDPR policy to reflect changes in our services or operational practices. Updated content will be published on the website and will take effect from the date of publication.

8. Contact Information

Contact address: 16485 North Stadium Way, Unit 3074, Surprise, AZ 85374-4393, United States
Customer service phone: +1 (518) 338-9815
Customer service email: hello@interlivra.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)