Purchase And Payment Process

 

This purchase and payment process applies to the Interlivra(Hereinafter referred to as "We") online store. It is intended to help you understand the steps from selecting items to completing payment, including key confirmations and payment related notes. All transactions are completed online, and no offline sales or in person transactions are offered.

1. Product Selection And Review

You may browse products on our website and choose items based on your needs. Before adding items to your cart, please review the specifications, quantities, and the information shown on the product page. After adding items to your cart, you can review your selections again before checkout.

2. Entering Order Details

At checkout, you will be asked to provide complete and accurate order information, including delivery details and contact information. Please ensure the information you provide is valid so the order can be processed smoothly and so we can contact you when necessary.

3. Price And Cost Information

The checkout page will display the item price details and your total order amount. All amounts shown represent the final payable total and include any necessary charges related to the items. You are not required to pay additional fees during the payment process.

4. Payment Methods And Steps

After confirming that your order details are correct, you can complete payment by following the on screen instructions. Please choose an available payment method and complete the required steps in a secure environment. Once payment is completed, an order record will be generated automatically.

5. Payment Confirmation And Order Status

After a successful payment, you will receive a notification that includes your order number and payment confirmation details. Your order will then enter the processing stage and will be handled according to our standard procedures. You may check order status updates through the relevant pages on the website.

6. Notes On Unusual Payment Situations

If you experience an interruption, failure, or any other unusual situation during payment, please avoid repeating the transaction immediately. We recommend confirming whether payment was completed first. If you are unsure about the payment status, please contact us for verification and assistance.

7. Process Updates

We may adjust the purchase and payment process to reflect website improvements or workflow updates. Any changes will be reflected by the information displayed on the website.

8. Contact Information

Contact address: 16485 North Stadium Way, Unit 3074, Surprise, AZ 85374-4393, United States
Customer service phone: +1 (518) 338-9815
Customer service email: hello@interlivra.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)