Privacy Policy

 

Interlivra (hereinafter referred to as “we”) respects and values your personal information. This Privacy Policy explains how we collect, use, store, and protect relevant information when you use our online store and related services.

1. Scope of This Policy

This Privacy Policy applies to all interactions that occur when you access and use our online store, including browsing the website, placing orders, contacting customer support, and any other reasonable interactions with us. This policy only covers information handling activities related to our online services.

2. Information Collection Methods (Cookies)

To ensure proper website operation and improve overall user experience, we store a limited number of Cookies on your device. Cookies are primarily used to recognize visit status, remember preference settings, and optimize page display, and are not used for purposes unrelated to these functions.

3. Use and Sharing of Information

We use collected information only to the extent necessary to provide our services, such as order processing, customer support, and service improvement. Except where reasonably required to achieve these purposes, we do not disclose or share your information unnecessarily.

4. Data Storage and Cookies Management

Data collected through Cookies is stored only with your knowledge and authorization. You may manage or delete Cookies through your browser settings; however, doing so may affect certain website functions. We take reasonable measures to ensure data security during storage.

5. User Rights

You have the right to access, update, correct, or delete your personal information. Where permitted, you may also withdraw previously granted authorization at any time. To exercise these rights, please contact us using the details provided below.

6. Legal Basis for Data Processing (GDPR Policy)

We process personal information based on the following lawful grounds and in accordance with GDPR policy principles:

• Performance of a Contract: to process orders, complete payments, and provide purchased services;
• Explicit Consent: when voluntarily provided, to receive newsletters or service-related communications;
• Compliance with Legal Obligations: for tax, accounting, and reasonable regulatory purposes;
• Legitimate Interests: to improve website functionality, enhance user experience, and prevent improper activities.

Contact Us

Contact Address: 16485 North Stadium Way, Unit 3074, Surprise, AZ 85374-4393, United States
Customer Service Phone: +1 (518) 338-9815
Customer Service Email: hello@interlivra.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Australia/Sydney, AEST/AEDT)